Text-to-voice chatbots to enhance speaking skills in EFL classroom

Abstract

Developing oral communication skills is one of the greatest challenges faced by second-language learners. However, thanks to constant technological advances, teachers perceive that text-to-voice chatbots are emerging as an educational tool that may support the development of speaking skills and, consequently, the quality of the teaching-learning process. This study aimed to explore the perspectives of five university English teachers regarding the teaching of speaking in EFL classrooms using resources such as ChatGPT and Gemini in its voice function. The present study employed a qualitative method and was based on the principles of phenomenological research. Data were collected using a questionnaire consisting of open-ended questions. The interviews were conducted online via the Zoom platform. The findings reveal that text-to-voice chatbots offer opportunities for English language production, whilst also strengthening aspects such as pronunciation and fluency. However, challenges were also found when using this tool, such as lack of internet access and digital literacy. Although these challenges arose, teachers perceived that these tools create a positive environment which reduces student anxiety and enhances their motivation. The information obtained provides an understanding of technology and its role in education, specifically with text-to-voice chatbots in enhancing oral expression. These findings provide relevant information for future qualitative research.